COVID-19 Updates (3/25/20)
WE’RE OPEN – REVISED HOURS: MONDAY – FRIDAY 8:00 AM – 5:00 PM
During this very critical time of the Coronavirus (COVID–19) pandemic, Southwest Diagnostic Imaging Center and Southwest Diagnostic Center for Molecular Imaging have a very important responsibility to care for those patients who are most in need. Through the guidance of our State Government and Texas Health Hospital Dallas, we need to care for those patients who are considered Emergency or Urgent Care first.
Effective immediately we have begun rescheduling all patients whose scans are considered elective or routine. We have also reduced our service hours to Monday through Friday from 8:00 AM – 5:00 PM. Our goal is to provide unsurpassed patient care to those who are the most in need, while protecting those patients whose elective and routine scans can wait until we as a nation can return safely.
Please note we are taking proper universal precautions by disinfecting our lobbies on a regular basis and disinfecting our procedure rooms between every patient. Of course, hand washing and the use of an approved alcohol–based hand scrub is widely in practice. Lastly, all patients and their guests are prescreened prior to admitting to allow us to take the necessary precautions.
- Valet – All campus valet service will be suspended until further notice
- Wheelchair Transport – Professional office building wheelchair transport is suspended until further notice
ORDERS ACCEPTED WITHOUT VETTING: If your patients have or are experiencing the following symptoms they can be scheduled without vetting:
- Patient with an active cancer diagnosis
- Palpable head and neck mass suspicious for cancer or abscess
- Acute trauma (In this context: acute is a month or less)
- Acute neurological event
- Brain (stroke, seizure, acute or severe headache, acute change in mental status)
- Spine (paralysis, new radiculopathy, weakness).
- Stroke (new onset numbness, dizziness, weakness, dysarthria)
- Recent surgery, with follow-up or possible complication (i.e. pain after spine surgery)
- Acute abdominal or pelvic pain
- New onset (one month or less) mass
- Jaundice, elevated bilirubin
- Bowel obstruction, vomiting in setting or prior abdominal surgery
- Abdominal distention
- Breast mass or infection (order needs to include biopsy or aspirate if indicated)
- Leg pain or swelling
- Hematuria 1
- Bloody stool
Note: All other orders will be referred to our Radiologists to determine if the order is emergent and should be immediately completed or if the order is routine and should be scheduled for a later date.