Patient Reviews

This is the second time I have used their facility. Both times, I have had a pleasant experience. Staff is very friendly and attentive. Front desk people greet you right away and get you quickly registered. Nurses and radiologist are …

My spouse didn't have an appointment, but they squeezed her in for a CT-scan. 2 techs, Anne and Annie I think, the A team, were AMAZING. She unexpectedly started having an anxiety attack at first, and they were SO patient and calming. It …

A smooth transition from physician to Southwest Imaging. A choice of appointment or walk-in.

I chose an appointment. I was in and out within the hour.

Parking: is handicap accessible and surprisingly validated.

Thank you for a great …

A different kind of Review. My clinic works with Southwest as a vendor and their scheduling department and overall organization is working wonderfully for our office. I appreciate the extended effort by Ms. Diamond who has gone out of her …

Everyone was courteous and helpful. The staff explained the procedure very well to be sure I understood what was happening. My procedure was carried out in a timely manner and there was little waiting around time.

I was nervous until I got there and then Steven and Anna set my worries at ease. They treated me with the utmost professionalism

and their bedside manner was great. They made this dreaded experience an enjoyed event. Thank you.

Great experience at the Imaging Center. Very professional, and felt like I was in good hands during the process. Had results the next morning.

Staff are courteous, efficient, and professional. The wait time that day was not long, and I was actually called back much earlier than the predicted time frame.

Quick check-in, took me right back and started early. Very efficient and well run facility. Great experience!

Easy experience! I arrived early, sign-in was easy, they whisked me to the MRI...I was in and out in under an hour. Everyone was pleasant and efficient.

Excellent experience! They were on time, I was in and out quickly. They made sure I was comfortable and put me at ease, as I’m a little claustrophobic. I listened to the music that I chose, closed my eyes, and before I knew it, I was done! …

Always a good experience. They scheduled me on a Saturday that is most convenient for me. The guys who called me were so kind, and the ladies who took the time to find 2slots back to back on the same day was great. Melanie whi did my …

The office and workflow appeared to be very well organized. There were no problems or delays in going from one staff member to the next and completing my procedure in a timely manner.

My Ultrasound Tech was Erin, who possesses a calm demeanor and made me feel very comfortable. She treated me with compassion and empathy. After 25 years of scans and tests, she was the first person who asked how I was doing. She made my day…

From start to finish – one of the better medical experiences I've ever had. Literally everyone was incredible, from the individuals answering the phone, zero wait time, to the nurses, technicians and billing. I'm so impressed with the …

I had an MRI done here and it was a great experience. Everyone was very friendly, knowledgeable, and efficient. Quick turnaround (couple of days) with results as well. If you need medical imaging done, I would highly recommend Southwest …

This office only gets better and better. Well trained staff, every thing runs so smoothly from making your appointment to the new machines which are 1000% better than the ones I used in 2001. Effortless.

Recently, had an MRI scheduled and was treated with care, good communication from staff; at check in to the tech that performed the MRI. Very professional and the facility was clean. My MRI results were sent to my Doctor on timely manner. I…

I was amazed at how great this center was. I needed 3 different scans with contrast and wasn’t looking forward to them. I was early both days and out before my last skd appt. My IVs were huge but Julian did such a great job. I don’t have …

Had 3 different x-rays scheduled from 3:30 to 5:00 pm. They accommodated me to reduce the time spent with my work schedule. All three of the x-ray technicians were friendly and explained every step of the process to put me at ease. I knew …

The office was easy to find. They were very efficient and I got in and out in a reasonable amount of time. My parking ticket was validated too so it was easy to get out of the parking lot.

I take process went smoothly. Tech and the whole team worked well together. Was in, out and back home in a surprisingly short amount of time. Appointment was at 7am, out at 8:03am.

The staff was very friendly and knowledgeable. The office and MRI areas were very clean and updated. I'm handicapped and the technician's were very helpful which made my experience very pleasant. They stayed on schedule with no wait time.

Just had my first mammo and couldn’t have been more pleased. Ms Gayle is phenomenal and eased all of my fears! The entire process from scheduling to the actual mammo was quick and efficient. Highly recommend this office!

I am a retired psychiatrist so I know a lot about doctor-patient communication. Everything was explained. Everyone was very professional. Specific shoutout to Tony and The Nursing Supervisor Renee. The radiologist ( Bradley Casolo MD) who …

It was easy to make an appointment and then it was easy to reschedule. The weight was maybe five minutes if that. I recommend them highly fast easy and kind employees.

I was very pleased with the check-in process, the efficiency with which everyone operated and especially happy with the technician who performed my scan. I got my results within hours. A great experience!

The personnel and experience was smooth and seamless for both imaging events on back-to-back days. My first time doing MRI imaging, and it wasn't bad at all. All expectations were met easily.

Clean, Fast, Efficient and Friendly Staff. Would recommend and will be my next choice if ever needing a test or procedure done (that’s if they offers the service).

I went in for a CT scan and was in and out in 30 minutes! Each individual who assisted me along the way was very polite, professional and thorough in giving me details about the process. I would highly recommend this location for imaging.

Getting a mammogram is never easy or comfortable, but the staff at Southwest Diagnostic Imaging Center is always courteous and makes the process smooth and as comfortable as possible. The technician was wonderful: kind and funny, which made…

This place made me feel welcome and was able to squeeze me in last minute on top of getting me in and out. The staff was wonderful and would highly recommend

Just had a terrific experience at Mammogram center. Gail was my technician, very friendly, informative, quick and considerate. I was two hours early due to an earlier Dr appointment completing quicker than expected. Southwest took me in …

Great experience! I had a procedure done here that I had elsewhere and the experience was much better here. The staff was kind, personable and made sure I was well taken care of. They were patient and answered all my questions. Highly …

I was familiar with Southwest Diagnostic from my husband’s cancer treatment from 2002-2014. However, this was my first personal experience using their imaging service. The staff was very friendly and helped me feel at ease with the …

Being proactive! The "new" wave in taking care of your own health. My experience with Southwest Diagnostic Imaging Center was fulfilling. Brooke and Alton were stellar, made me feel at ease and almost at home. In and out, professional...and…

Office staff and my technician friendly, efficient and helpful. When making my appointment there was a question about the doctor’s instructions but the scheduling staff cleared it and promptly advised me. I will recommend this facility …

I truly enjoyed meeting the staff at SWDIC, they all were pleasant and reassuring. However, Korey made me feel very comfortable and assured me my talking me through my first CT SCAN. I was very nervous and he explained everything to me step…

Aside from the initial call to set up appointment my experience was good. The front desk person I initially spoke with had a hard time finding an appointment for me and then did not get all my information to send appointment information. …

From the moment we walked in the door to the moment we walked out of the facility, we were treated with the highest respect and professionalism. We are very pleased with the level of care and accommodations made for the experience to be the…

Best medical practice I have ever used. I arrived early and they immediately began processing me. The staff was extremely helpful respectful and professional. My procedure was finished about the time it was supposed to start. They consider …

Excellent imaging center. I'm a physician and I send my patients from ANOTHER medical center here because I'm happy with the quality and service from this place. I've also been a patient here and I'm impressed by the staff (nurses and …

Always the best experience. The center is easy to find, plenty of parking, parking is validated. The check-in staff are welcoming and the process is extremely efficient. The mammography staff are very professional and the environment is …

Everyone was kind and efficient. Instructions were thorough and easily understood. They did their best to make me comfortable. I would definitely recommend them.

I had a great experience at Southwest Diagnostic Imaging Center. The Technician was really knowledgeable and personable. She had good recommendations. The staff up front were efficient and organized. Really a great experience!

I had a lot of anxiety leading up to my appointment, but the staff (especially my tech) were so great and really helped me understand the process. I wasn’t rushed at any point, and they made me feel very comfortable. Would definitely …

They were quick and informative. I was comfortable and enjoyed the conversation with the nurse that helped me. She answered any questions I had, talked through the process so I knew what was happening, and made sure I was comfortable at all…

Our visit was quick clean and thoroughly explained. They had a separate seating arrangement for anyone coming with their spouse, parent or child so you can be close if they need you. Overall the place is nicely taken care of and everyone is…

Best care imaginable. Fantastic group giving great information. Dat,Robin & Anna were the most helpful & patient people I could have ever had wished for. They made my experience as pleasant as it could possibly have been.

Very efficient. Never a long wait. Entire staff take a personal interest in your comfort before, during and after your procedure. Parking and access are easy too.

A very positive experience overall.

I didn't give 5 stars only because it was my first time there.

I would definitely come back.

Overall, I had a good experience with the imagine center, as well as the staff. Check-in was easy, and my wait time wasn't too long either. My doctor received results the following business day!

My MRI appointment was handled efficiently and with courtesy Minimal waiting time and the Tech explained what was going to happen and checked in w me during the procedure. The ear plugs and head set ( w music) were a nice touch that made …

The staff was excellent. Very accommodating with scheduling and very knowledgeable about overall process and experience.

The Front Desk, the Nurse Assistant and the Radiologist were all excellent. Exactly what should be and, with SW Diagnostic, can be expected. I was referred, but I highly recommend!

Very professional and kind staff. From receptionist to the technician. All very polite and respectful. I’d recommend them to anyone. I walked in and within 10 minutes was in the room for my procedure. Done within 15/20 minutes tops. Thank …

I was very sick during my CT scan appointment. Your staff recognized this and did their best to make my as comfortable as possible. They brought me water and warm blankets. Thank you!

As always, a very efficiently run department. My technician was excellent and the new equipment they use for mammograms now days makes it a quick and painless procedure. A marvelous change from machines of the past! I highly recommend SW …

I have been coming to southwest diagnostic ever since they opened. They are friendly, knowledgeable and competent. I always know I will be treated well. I always ask to be sent there. This last visit was no except ion. The difference was …

The on-line registration, as well as the patient intake experience

the day of the appointment, were efficiently and courteously handled. I had a CT scan and the technician was patient and experienced. I wonder because our modern health …

Everyone was very kind, professional, and helpful. My wife came with me and was sitting in the waiting area when she was brought a very warm blanket. You certainly made her day.

I had never had scans done on my heart before. I was a little nervous. Every nurse was so nice and gentle. I was never left alone but for a couple of minutes. They explained everything to me, and it went very well. Very informative. I …

Dr. Mootha did an awesome job with my eighty two year old Mom's eye surgery! He and his staff took very good care of her! She came out with no issues. Praise God and my Lord and Saviour, Jesus Christ!

AWESOME EXPERIENCE!

THANK YOU so much EK, Nancy and Julian. You made my first MRI experience very pleasant and calm.

You were very patient, professional, knowledgeable, helpful, friendly, and caring. I greatly appreciate you all. KEEP UP …

Had 2 images done via MRI. Was in and out in an hour.

Staff is friendly, helpful and communicates well. The rooms are clean and organized. Explanation of procedure given before and during process. Results were provided to my personal …

Wonderfully professional, helpful, and cheerful staff at imaging center. They politely answered my questions and were attentive to my comfort. They let me change my music choice at the last minute. They quickly provided a disk of the just-…

The technician was very courteous and compassionate.

The front desk person was quick to check me in and see that I was taken care of.

When having the MRI there was a gentleman assisting me who I could not hear or understand. I asked him to …

This is a great place to get a mammogram. The wait was not long and the procedure was very quick. Also a great nurse this time who did not squeeze me to death in the machine. Parking is free too.

The skills and knowledge of the technician were outstanding. Jennifer was my technician for the bone density and the diagnostic procedure was performed smoothly and effectively. I would highly recommend Southwest Diagnostic and their …

Very professional establishment and easy to work with. I would put Southwest Diagnostic Imaging Center above any other facility. Gayle was wonderful and knows how to do her job efficiently. Highly recommend!

Greeted as I walked into reception. Gave my information and was immediately taken back to begin MRI. No wait . Actually seen and completed exam before my scheduled time.

Everyone was friendly and professional.

Very good experience.

I was very anxious about having a myelogram. The team were compassionate, thorough and quick. They were so nice to me during the procedure. I highly recommend them.

I arrived at appointment time and was quickly moved to exam area. Hospital staff were professional, efficient (explained each step of my procedure) and treated me with respect and compassion.

Made me very comfortable for my MRI before and during the procedure. Very considerate of my anxiety issue and talked to me through the entire process. Highly recommend their staff.

I have to say, I've been to other places for MRI's and other services and my experience was not good. You would think that for an MRI you can go anywhere and simply get the same service, but I was proved wrong. After going to Southwest …

The staff and services were all great. Leah did the bone density test and was very thorough and friendly. Nurse Julian did a great job with my IV and medications for my CT scan. Tech Lorraine was very thorough and compassionate throughout …

Had an afternoon appointment and was expecting to be delayed, but not at all. Was greeted and promptly on my way to the scan. Technicians were pleasant and efficient, explaining each step and assuring I was comfortable. Highly recommend.

Great staff. Very friendly and professional.They all made me feel welcome. Their friendliness help ease my stress and made the procedure enjoyable.

Very professional experience. Greeted with excellent customer service and I loved the ultrasound technician. I was so nervous about doing my scan. And she made me feel real comfortable. Thank you.

This place is a well coordinated customer service machine. The front desk is well staffed and eager to help. They get you in and out with an amazing efficiency. They offered me a free parking pass, I would never of thought of till I was …

My visit there was great. The staff made me feel very comfortable. They talked me through everything they were doing and helped to to not stress.

I was very please the way I was treated, staff were very attentive on their explanations of what I was going to do and they need from me! , making sure I was comfortable as possible can. Also front desk staff were very helpful with my wife …

Everything went so smoothly. I preregistered and everything was fast and efficient . ALL the personnel were welcoming, put me at ease and answered all my questions. I really can't say enough nice things about my experience. I especially …

I was so impressed with the care and professionalism I experienced here. I love that they validate your parking (and ask repeatedly so you don't forget to get the validation). They were fast, efficient and polite. I especially want to note …

I have been going to Southwest Diagnostics for years. They are always on time, very organized & efficient. They answer their phones immediately and scheduling is a breeze. They offer appointments from very early morning to evening. I love …

My technician (photographer 😉 was wonderful. I deal with severe anxiety surrounding any medical procedures, and she was incredibly kind, patient, and reassuring.

People were very kind and helpful. Returned phone calls promptly. Validated parking!

Prompt reception, short wait for service, and friendly yet professional treatment. Great work!!

Howard Chilton Jr

Dallas

Their rating speaks for itself. I had a very nice experience. My first time for mammo. From the front desk staff to the tech, all were very professional and kind. Shout out to tech, Sangita, for making my experience very relax and helpful.

They Did A Great Job. And Were Very Accommodating In Every Way. And Very Efficient In Faxing Imaging To All My Doctors In A Timely Manner. Thank You So Very Much.

Abc Mr.Cole

I am always in & out early with no wait. Friendly people and no issues. They always let me know insurance costs ahead of the appointment and confirm my appointment. I have everything done here so they can compare my earlier tests. Thank You…

Very nice place from parking , the office and imaging area. The staff was awesome! My nurse Anna in CT was thee best! Thanks for your explaining in detail so I could understand what was going to happen with my procedure.

I was treated kindly and my questions were answered quickly.

Everyone working there showed patience through every step of the x-ray procedure.

No one loves getting a Mamogram however the professionals here make it as enjoyable as possible. Easy check in & my technician was fantastic.

I was very impressed with the care that I received. Everyone was frindly, helpful, and knowledgable.

Everyone was very pleasant, professional, and thorough. I would highly recommend this center and staff.

A very positive experience from scheduling to the MRI. All employees are courteous and professional. I highly recommend.

I went to SW Diagnostic Imaging Center for a Bone Density Test. Although I was early, I was taken right back by the technician. She was informative, telling me just what she would do. The test was over in minutes and we were out of there!

Great folks, on time, skilled, very careful with their mission and taking care of my needs and my doctor's requirements – who they referred to with first-hand knowledge.

The appointment was was timely the checkin was quick, the technition was helpful, and the procedure was done withoutany issues. TH eMRI I had done was completed and I was released within 1 hour.