Billing & Insurance
We would like to hear from you!
If you have any questions about your bill or insurance claim, please contact us at:
Phone: (214) 345-2098
When you call within normal business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays), you will speak with a highly qualified representative, not an automated system. If you call after hours or on weekends, please leave your name, telephone number, and date of birth, and your call will be returned on the next business day.
Online Bill Pay
For your convenience, our online bill pay system accepts all major credit cards, and it’s fast, secure, and easy to use.
Southwest Diagnostic Imaging Center is pleased to provide full insurance billing and claim resolution for many major insurance companies. Please refer to the list below, detailing companies with whom we hold contracts. New managed care companies are added daily, so please contact us if you do not see your provider on the list.
The radiologist who interprets your exam may be contracted with insurance companies other than those listed, so please call the radiologist’s office for verification. Radiology Associates of North Texas at 817-321-0386.
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.