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Every part of my experience was outstanding. The scheduling offered several choices to fit my schedule. After selecting an appointment the follow up email also included detailed directions to the Imaging Center and a link that sent the route to google maps. Once I arrived the check in was friendly and very easy. I was seen exactly on my scheduled time by Lori. As we went to the prep room she carefully explained what was going to happen. Marikatherin then came in to further explain the procedure and start the IV. Absolutely perfect. During the imaging, she kept me well informed on time remaining. This was a quality experience. The only name I didn’t receive was the lady that checked me in, because I should have since she was also outstanding.
I was originally scheduled for a PET scan on Good Friday but I called back and got my friend Virgie on the phone who rescheduled me for Friday, April 8 which was much more desirable. Keith did my IV and, as always, used the freeze gel and made me relaxed as possible because I’m a baby about needles! Mike did my PET scan and the 15 minutes was over before I knew it! The whole staff is friendly and calming.
Southwest Diagnostic Center for Molecular Energy is a great imaging center. All the techs were so caring and helpful.
I visited there March 2nd of 2022 for a test. The staff and technicians were very professional. I was taken at my appointed time, and the techs and nurses were careful to explain every step step of the way. I was done at the time they said I would be finished. I highly recommend them for your testing needs.
My experience at Southwest Diagnostic was exceptional. From the moment I stepped in the door I felt welcomed. I had a very minimum wait. Every person that was involved in my scan could not have made e feel more at ease. I never felt any anxiety because of their professionalism but also their warm personal treatment of me. Thank you SW Diagnostic staff.
All of the people in this center are just amazing - kind, competent and caring. I appreciate them very much.
Keith and Steve are wonderful. I have to go every 12 weeks. They have always been professional with warmth and supportive. I appreciate them both so much.
I have had scans done at several facilities over the years and I have to say that the team at SWDCMI is without doubt the absolute best! I'm scan-phobic/claustrophobic so am a challenging patient...but the folks here, most notably Keith and Steve on CT and Mike on PET, are not only very expert and professional but also incredibly kind and compassionate. I'm grateful that my cancer center, Texas Oncology is associated with this great organization and its people.
Outstanding professionalism with unrivaled care and concern for me as a patient and consumer. The physicians and staff are clearly focused on achieving the highest quality of service while maximizing my positive outcomes under their care. A thousand thank you's are in order!
The people who work in all areas of their staff treat you as if you were family. They are so nice, kind and considerate. They make you feel so comfortable while you are going through test. Best I've ever had.
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